Effective Date: 16/04/2022
Thank you for choosing Kamal Digital Infotech. This Shipping and Delivery Policy outlines the terms and conditions governing the shipping and delivery of products and any physical materials associated with our digital marketing services. By using our website and purchasing our products or services, you agree to comply with and be bound by this policy.
- Digital Products
1.1 Digital Delivery: Our digital marketing services primarily consist of digital products, such as e-books, online courses, or software licenses. These products are delivered electronically through download links or access provided via email or through our website’s user account.
1.2 Delivery Timeframe: Once your purchase is confirmed and payment is received, you will typically receive access to the digital product immediately or within a specified timeframe, as communicated at the time of purchase.
- Physical Materials
2.1 Shipping and Handling: In some cases, our digital marketing services may include physical materials, such as printed materials, merchandise, or equipment. For such products, shipping and handling fees may apply, and the estimated delivery timeframes will be provided at the time of purchase.
2.2 Shipping Methods: We will choose the appropriate shipping method for your order based on factors such as your location and the size and weight of the product. The available shipping methods will be presented to you during the checkout process.
2.3 Delivery Timeframe: The estimated delivery timeframe for physical materials will vary depending on your location and the chosen shipping method. Please note that delivery times are approximate and may be subject to delays beyond our control, such as customs procedures or unforeseen shipping issues.
2.4 Tracking and Notifications: Once your order is shipped, we will provide you with a tracking number, if applicable, to track the progress of your shipment. We may also send you email notifications regarding the status of your order, including confirmation of shipment and any relevant updates.
- International Shipping
3.1 Customs and Duties: For international shipments, please note that you may be responsible for customs duties, taxes, or other fees imposed by the destination country. These additional charges are beyond our control and are the responsibility of the recipient. We recommend contacting your local customs office for further information regarding applicable fees.
- Order Issues and Support
4.1 Order Inquiries: If you have any inquiries or issues related to your order, including non-delivery, damaged or defective products, or any other concerns, please contact our customer support team using the contact information provided on our website. We will investigate the matter and provide you with appropriate support and assistance.
4.2 Address Accuracy: It is your responsibility to ensure that the shipping address provided during the checkout process is accurate and complete. We are not liable for any delays or non-delivery resulting from an incorrect or incomplete shipping address provided by you.
- Changes to Shipping and Delivery Policy
We may update or modify this Shipping and Delivery Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about any updates or revisions.
By using our website and purchasing our products or services, you acknowledge that you have read and understood this Shipping and Delivery Policy and agree to be bound by its terms and conditions.
